FAQ

  • What does Suntied Beach Hair Rescue Spray do for my hair?
  • How do I use Beach Hair Rescue Spray?
  • Why do I need to shake the bottle before using it?
  • When and where should I use Beach Hair Rescue Spray?
  • Is the product vegan and cruelty-free?
  • Can I recycle your bottles?
  • Can Suntied Beach Hair Rescue be used on all hair types?
  • Why is there silicone in the product?
  • Will Suntied have any other products soon?
  • What payment methods do you accept?
  • Where is my order confirmation?
  • How do I cancel my order?
  • When will my order arrive?
  • What countries do you ship to?
  • How much is shipping?
  • Can I track my order?
  • Do you sell gift vouchers?

Beach Hair Rescue Spray

What does Suntied Beach Hair Rescue Spray do for my hair?

Think of all that you love about the great Aussie summer, the sun, the sea and the ocean breeze. Sadly, all of those things can leave our hair feeling damaged and not looking its best. Our Beach Hair Rescue Spray combats against the harsh elements of the weather and leaves your hair looking and feeling its best. Our formula detangles, smooths and hydrates your hair after just a few sprays

How do I use Beach Hair Rescue Spray?

Suntied Beach Hair Rescue Spray is best used on wet hair. It’s most powerful when used after swimming in the ocean, but it can also be used after swimming in a pool, or even after washing your hair at home.

To use the spray, first shake the bottle to activate. After that, hold the bottle around 6 inches from your hair and spray from mid-length (about two inches below your roots) to tip. Once you have sprayed the product, start to work your hands or a brush through your hair to detangle, hydrate and repair.

Why do I need to shake the bottle before using it?

Our Beach Hair Rescue Spray is made from ingredients that, when combined, bring your hair back to life after a summer’s day. Shaking the bottle makes sure that the formula is activated and ready to work its magic.

When and where should I use Beach Hair Rescue Spray?

Good question. As the name suggests, our Beach Rescue Spray is perfect for use when you are fresh out of the ocean, so make sure it is always packed in your beach bag! You can also use it after swimming in a pool, or even when you come out of the shower for the perfect leave-in protection for your hair.

Is the product vegan and cruelty-free?

Absolutely! Our product is 100% vegan and we never test on animals, either ourselves or via our manufacturers.

Can I recycle your bottles?

Yes, please! At Suntied we are ocean lovers, so having recyclable packaging was a non-negotiable for us. Both our bottles and caps can be recycled after use/

Can Suntied Beach Hair Rescue be used on all hair types?

Our Beach Hair Rescue Spray can be used on all hair types, colours and textures. Our formula is light, but effective and hydrates without leaving your hair dry or greasy.

Why is there silicone in the product?

One thing you will notice about our Beach Hair Rescue Spray is that it really does work. We’ve developed a formula without nasties (vegan, cruelty-free, sulphate free, paraben free), but we weren’t willing to compromise on quality. One of the elements of this spray that works wonders is the silicone, which strengthens and protects your hair against sun, sea and wind. Our product wouldn’t be the same without it.

Will Suntied have any other products soon?

We’re working on it!

Subscribe to our newsletter to be the first to find out about our new products.

Have a suggestion for what we should make next? Email us at hello@suntied.com and let us know!

Payment

What payment methods do you accept?

We accept PayPal, AMEX, Apple Pay, Google Pay, JBC, MasterCard, VISA and Shop Pay. Take your pick!

Ordering and delivery

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at hello@suntied.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

How do I cancel my order?

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via hello@suntied.com, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

When will my order arrive?

Orders within Australia will be delivered within 2 to 8 business days with Standard shipping, or 1 to 4 business days with Express shipping. Orders are dispatched within 48 hours of order. 

International delivery time frames are as follows:

    • Zone 1: New Zealand - 10-16 working days
    • Zone 2, 3 & 4: Asia Pacific, North America & Western Europe - 10-28 working days
    • Zone 5: Rest of the world - 14-30 days

You can follow your order through the tracking information in your confirmation email. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will get in touch with the courier.

What countries do you ship to?

We ship to most regions worldwide.

How much is shipping?

We offer FREE Standard shipping Australiawide. You also have the option to upgrate to Express shipping for $15. There is a flat rate of $10 for international shipping. 

Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Misc

Do you sell gift vouchers?

Yes, we do. These are issued electronically by email and each contains a unique reference number. Our gift vouchers are ideal if you’re not sure what to get that special person in your life. Simply buy a gift voucher instead for the value of $10, $20 or $50.