Shipping policy

Shipping within Australia

• Orders are processed within 48 hours of placement on weekdays
• Shipping is fulfilled by Sendle
• We offer FREE Standard shipping Australia wide, delivery takes 2 to 8 business days
• If you can't wait to receive your Suntied, you can get express shipping for $15 and delivery will be 1 to 4 business days
  
• You can track your order through the link you receive in your confirmation email

International Shipping

• Orders are processed within 48 hours of placement on weekdays
• Shipping is fulfilled by Sendle
• There is a flat rate of $10 for International shipping
• International delivery time frames are as follows:
• Zone 1: New Zealand - 10-16 working days
• Zone 2, 3 & 4: Asia Pacific, North America & Western Europe - 10-28 working days
• Zone 5: Rest of the world - 14-30 days

What happens if parcel pickup was missed

• Sendle automatically re-books any missed pickups

My parcel is lost or marked as received

• Contact us at hello@suntied.com and we'll find a solution for you